HERE FOR YOUR JOURNEY

Contact Us

Let’s make things clearer.

Questions about your order, your next pair or working together? Contact us for customer support or a collaboration.

Contact our team

How can we help?

A few useful details help us understand your request.

CUSTOMER SUPPORT

Your order or your next pair

For order updates, delivery, returns, products and fit.

  • Order number and checkout email, if you have placed an order.
  • Product name or link for a fit or feature question.
  • A short description and photos for a damaged or incorrect item.
Email customer support ↗

support@emberrove.com
+1 626 654 8119
Please do not email payment card details.

CREATORS & PARTNERS

Let’s explore working together

For creators, reviewers and publishers interested in the affiliate program, or a collaboration idea.

  • Your name and social channel or website links.
  • The audience you reach and their main locations.
  • Your content focus and proposed collaboration.
  • Relevant work examples or a media kit, if available.
Explore the affiliate program ↗

Email a collaboration idea →

Affiliate applications are reviewed under the program terms. Include your channel links so we can assess your proposal.

Before you send

Delivery question?

Compare destinations, rates and transit estimates.

Check shipping

Starting a return?

Check eligibility and contact us before posting an item.

Read return instructions

Privacy request?

Use the store’s opt-out form or contact our team.

View privacy choices

Who you’re contacting

EMBER ROVE · Emberway Global LLC

EMBER ROVE is an online eyewear store operated by Emberway Global LLC.

Mailing address

820 E Francis St
Ontario, CA 91761
United States

For returns, contact us for the correct instructions first. U.K. returns use the separate U.K. warehouse listed in our return policy.